Frequently Asked Questions (FAQ)

Question 1: What repair services do you offer in Lithuania?

Answer: Our “Fixas” repair shop in Lithuania specializes in servicing a wide variety of devices, including computers, phones, smartwatches, tablets, and gaming consoles. We offer a comprehensive range of services—from hardware repairs to software updates. Our experienced technicians tackle every issue, from the simplest glitches to the most complex malfunctions, using modern equipment and high-quality parts. We don’t just fix screens; we refurbish them by replacing the glass so your device looks and feels like new.

Question 2: How long does phone repair take at your service center?

Answer: The repair time depends on the type of device and the complexity of the fault. Minor jobs, such as replacing the screen glass, are usually completed within one day. More complex issues may require additional time due to parts ordering or more thorough diagnostics. Our priority is to provide fast and efficient service so you can return to your daily activities as quickly as possible.

Question 3: Do you offer a warranty for the completed phone repair work?

Answer: Yes, we provide a warranty on all repair work performed and on the parts used. If any issues arise after the repair, we will take care of them at no additional cost. We use high-quality parts and adhere to strict standards to ensure durability and reliability.

Question 4: How can I find out the cost of phone repairs?

Answer: Prices depend on the type of device, the nature of the fault, and the parts required. We offer free diagnostics, during which we identify the problem and provide a detailed cost estimate. Our pricing is transparent and free of hidden fees.

Question 5: Do you use original parts for phone repairs?

Answer: We use only high-quality parts—both original and certified equivalents—taking into account your preferences and your device’s specifications. This ensures optimal performance and longevity.

Question 6: How can I bring my phone in for repair?

Answer: You can bring your device directly to our repair shop, or send it by mail or courier. If you’re shipping it, we recommend packing it carefully to ensure the device is protected. After the repair, you can have it returned to you in a convenient way.

Question 7: What should I do if my phone gets wet?

Answer: If your device has gotten wet, turn it off immediately and do not use it to prevent further damage. Contact our service center right away, and we will carry out a professional diagnosis and repair.

Question 8: Do you offer preventive maintenance services for my device?

Answer: Yes, we offer preventive maintenance services for various devices. Regular maintenance helps prevent malfunctions and ensures smooth operation.

Question 9: Can I get a consultation regarding a phone problem over the phone?

Answer: Of course! If you have any questions about device repairs, diagnostics, or pricing, feel free to contact us. Our specialists will help you understand the issue and suggest effective solutions.

Question 10: Why is it worth choosing Fixas Phone Repair Service in Lithuania?

Answer: By choosing us, you’ll receive professional service, high-quality materials, reliable solutions, and competitive prices. Our advantages include screen restoration, a convenient location in Vilnius, a warranty, many years of experience, and a loyalty program.

Question 11: Can you provide a replacement phone?

Answer: Yes, we provide a free replacement phone for the entire repair period so you won’t miss any important calls or messages.

Question 12: Will the screen display quality deteriorate after the glass replacement?

Answer: Don’t worry—we’re only replacing the protective glass, so the screen’s color, brightness, and responsiveness remain unchanged.

Question 13: What is the difference between screen replacement and glass replacement?

Answer: Replacing the glass is a cheaper and faster alternative to a full screen replacement, provided the display itself isn’t damaged beyond the protective glass layer.

Question 14: Do you replace the camera glass?

Answer: Yes, we replace the camera glass. If it’s broken, we recommend temporarily taping it to protect it from further damage.

Question 15: Are the batteries for Apple iPhone phones original, and how long does their replacement take?

Answer: Yes, we will replace your iPhone battery with an original one. The process can take from 1 to 5 days, depending on the order and battery delivery.

Question 16: Do you repair water-damaged MacBook computers?

Answer: Yes, we repair liquid-damaged MacBook computers. We will carry out a thorough diagnosis and repair, taking into account the effects of liquid intrusion.

Question 17: How often should maintenance on a computer’s cooling system be performed?

Answer: We recommend performing preventive maintenance on the cooling system at least once a year to prevent dust buildup and overheating.

Question 18: Will the watch’s NFC function (Apple Pay) still work after its screen has been replaced?

Answer: Yes, when replacing the screen we preserve the NFC antenna, so Apple Pay and other NFC functions remain unaffected.

Question 19: How long does it take to perform an Apple iPhone repair?

Answer: The repair time depends on the nature of the job – from 1 to 4 hours, depending on the components being replaced.

Question 20: What should I do if my iPad isn’t responding to touch, or will I need to replace the entire screen?

Answer: If the iPad Pro 11 (2nd Gen) is unresponsive to touch, replacing only the front glass is enough, since the sensor is integrated into that layer.

Question 21: Where can I find your contact details and the device registration for repair?

Answer: You can find our contact details and repair registration information on the “Contacts” page, where the phone numbers, email addresses, and physical address are listed.